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Hp Care Pack Proactive Care Service - 3 Year Extended 514B0C
# 8E3415366

Hp Care Pack Proactive Care Service - 3 Year Extended 514B0C

556 USD

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure

Proactive Care also provides regular incident reporting to help you avoid repeat problems.

In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues

Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks

You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively

HP employs accelerated escalation procedures to resolve complex incidents

You can choose from a range of hardware reactive support levels to meet your business and operational needs

In a complex environment, many components need to work together effectively

Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible

In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue

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